Ambulatory Pharmacy Outlook 2019

The industry's only comprehensive source of benchmarking information for hospital-based ambulatory pharmacies.

Pre-register to receive the 2019 report

An objective overview of hospital-based ambulatory pharmacies across the country.

The second edition of the Ambulatory Pharmacy Outlook for Health Systems provides a firsthand look at what pharmacy leaders across the country are doing to combat the many challenges that health systems face and the important role that ambulatory pharmacy plays in enhancing the patient experience. 

For the second year in a row, PHS conducted a proprietary survey of hospital-based ambulatory pharmacies and stakeholders. Respondents provided measurable metrics related these key areas.

What we learned in this year's report.

Ambulatory pharmacies are critical in supporting the health system's role as the center of care.

Ambulatory pharmacies are perfectly positioned to play a crucial role in elevating the patient experience and ensuring continuity of care, while making a significant impact on financial performance.


Specialty pharmacy is a key component in the evolution of ambulatory pharmacy strategy.

As specialty medications continue to outpace traditional forms of therapy, ambulatory pharmacies must look for ways to evolve their strategy to meet patient needs. We partnered with Integrated Health Systems Outcome Coalition (IHOC), an independent affiliate of AmerisourceBergen, to understand the impact health system specialty pharmacy (HSSP) has on patient and provider satisfaction.


The convergence of ambulatory and specialty pharmacy strategies emphasize the need for effective pharmacy optimization.

The challenges are as great as the opportunity. Hospital-based pharmacies must shift their strategic approach to manage pharmacy operations effectively in order to maximize revenue opportunities. 

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